Account & Data Deletion

You have the right to request the deletion of your RadioSup account and any personal data associated with it. This page describes how to submit that request and what will happen to your data, in accordance with the Google Play Account Deletion policy, the Apple App Store guidelines, the GDPR/UK GDPR, and the CCPA/CPRA.

How to request deletion

Send an email from the address associated with your account to starmediasoft@gmail.com with the subject line "Account & Data Deletion Request". Include:

• The email address linked to your RadioSup account.
• The device or platform you used (iOS, Android, or Web).
• Any additional information that can help us locate your account.

What gets deleted

• Your account identifier and profile information.
• Your saved favorites, listening history, and in-app preferences.
• Any diagnostic or support correspondence tied to your account.

What may be retained

We may retain a limited amount of information where required for legal, security, fraud-prevention, or tax purposes (for example, records of a completed purchase or subscription). Such data is kept only for as long as legally required and is not used for any other purpose.

Timeline

We will acknowledge your request within 7 days and complete the deletion within 30 days, unless a longer period is required by law. You will receive a confirmation email once the deletion is complete.

In-app deletion

If you use the RadioSup mobile app, you can also request deletion directly from Settings → Account → Delete my account where available. Uninstalling the app alone does not delete server-side data — please submit a request as described above.

For any additional privacy questions, see our Privacy Policy.